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PTC Arbortext Styler: Case Study

ZTE Corporation

ZTE Adopts an Arbortext® Product Information Delivery Solution from PTC for Improved Productivity. ZTE Corporation is a global provider of telecommunications equipment and network solutions. Established in 1985 as one of the first Chinese telecommunications equipment providers to pursue business in overseas markets, ZTE now has 50,000 employees and 100 offices around the world.

Business Initiative

  • ZTE wanted to improve the performance of its technical publishing system in order to increase efficiency and productivity while enabling output in multiple formats.

Solution

  • PTC Global Services implemented Arbortext Editor™, Arbortext Content Manager™, Arbortext Styler™ and Arbortext Import/Export publishing software.
  • Capabilities implemented: XML Authoring; Visualization and Mockup; Enterprise Content and Process Management; Dynamic Publishing.
  • Processes improved: Proposal Response; Technical Publications; Call Center Publications.

Results

  • Improved system usability.
  • Enabled offline editing to improve work efficiency.
  • Enabled multiple import and export formats.
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