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Outsourced Technical Support

Reliable, Cost-Effective Technical Support

The Newbook Technical Support Program (“TSP”) provides reliable and cost-effective technical coverage to information system developers, publishers of electronic information products, and their customers. TSP technicians are experienced in supporting commercial and open-source-based information management systems, publishing technologies and electronic delivery solutions. They also understand the unique requirements of users in mission-critical regulatory, advanced manufacturing and research-intensive environments. TSP also offers customers a strong administrative, communication and technical system infrastructure that is proven over ten years of continuous service.

The Newbook Techncial Support Program (TSP) includes the following types of services:

  • Telephone and Email Support
  • Call Centre After Hours Support
  • Remote Access and Onsite Technical Support Services

This email address is being protected from spambots. You need JavaScript enabled to view it. to have us help you determine how to cost-effectively cover your technical support requirements.

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